Shipping and Returns

Complimentary Worldwide Shipping

All jewelry purchased from ENHOERNING ships complimentary from New York City, fully insured and with tracking and signature confirmation.

We take great care to ensure that every piece arrives securely and beautifully presented.

Domestic Shipping — United States

Orders under $3,000: FedEx 2Day, typically delivered within 1–2 business days.

Orders of $3,000 or more: FedEx overnight, typically delivered the next business day, with Saturday delivery where available.

International Shipping

International orders are shipped via FedEx International Economy, Priority, or First, depending on the destination and the nature of the shipment. Delivery to most major international destinations typically takes 3–5 business days, excluding customs processing.

For time-sensitive deliveries or special shipping arrangements, please contact us. We will be happy to explore the available options.

Customs & Import Duties

International orders may be subject to import duties, taxes, VAT, or other charges imposed by the destination country. These charges are the responsibility of the recipient and are not included in the purchase price.

We are familiar with the import requirements of many international markets and are happy to provide general guidance before your purchase.

Returns & Exchanges

We want you to feel entirely confident in your purchase.

Every piece is carefully photographed and described to represent its characteristics as accurately as possible. Nevertheless, we understand that experiencing a jewel in person is different from viewing it online.

Should your purchase not meet your expectations, we offer a 7-day return policy on eligible jewelry.

Bespoke and custom-made pieces are excluded from returns.

Please review our full return policy for eligibility, conditions, and instructions.